Practice from anywhere.

Is my username and password the same combination as it is for my Wellness Living Online?

No. These are separate platforms and use separate usernames and passwords. I don’t remember my password for Jaya Daily. Would should I do? Enter your email on the log-in page and click ‘Forgot Password?’ If the password link reset doesn’t work, there is no password because you most likely joined with the social media or the Google logins. (So there is no password to send). Try the social media login and see if that works. If you want to change your email and password (instead of social log-in), please email support@namastream.com.

I have a coupon code to use – where and how do I do that?

Depending on the device, the prompt may be in slightly different places. Before you enter your payment information, look for the header that says ‘Order Summary’ and you should see a link that says ‘I have a coupon code’. Click, enter your coupon code, and press ‘Check’. Amount should adjust to reflect coupon. Proceed by entering payment information and ‘Purchase Product.’

I purchased my product but now I can’t find it. Where can I access my videos?

If you are logged in, go to ‘Products’ and under ‘My Products’ you’ll see your purchases. Click ‘View Product’ and then navigate to ‘Included Content’ to begin watching your videos.

Do I need to download videos?

No, they will be streamed – similar to Netflix or other streaming services! Namastream supports Chrome, Safari, Firefox and Internet Explorer. Whichever browser you prefer, please use the most up-to-date version available to ensure that everything on the site works smoothly.

I’m having problems with my videos – they are slow, keep closing, etc. What should I do?

If you are trying to play a video and it is continually buffering, try the following:

• Stop any other files from downloading

• Close any websites that might be constantly updating

• Close messaging apps that might be slowing your computer down

• Close everything down and only have Jaya Daily open

• If this doesn’t work, please connect with Namastream tech support directly support@namastream.com

How do I cancel my subscription?

We’re sad to see you go but understand. Remember you can re-subscribe at any time for no commitment. Once you log-in, go to ‘My Account’ and go to ‘My Purchases’. From the drop down menu, select ‘Cancel’. Your videos will be accessible for the remainder of your billing cycle.

Where I can send feedback or suggestion for online content?

This is great! We love feedback and welcome your suggestions for what you’d like to see us add online. Please email founder Hilary Steinberg directly info@jayayogastudio.com.